Commission

1.  How do I submit commission?

      Use the form above to submit for your commission. Simply fill out all the fields. Read on if you need              help (Questions 5) or go to the top of this page of details on calculating your agent commission.

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2. When will I get paid?

     We typically process commissions within 48 hrs or less. This is when we process your request, not when       you will receive your money. If you select direct deposit, you should expect to receive the money 3-5             business days after processing. If you select payment by check, you should expect it to arrive 7-10                   business days after processing.

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3. Who should I contact about commissions?
     Please contact Admin for commission inquiries. Please DO NOT reach out to suppliers or BDM’s with             questions about commissions.

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4. I didn’t receive an email with my commission amount.
     Sometimes this happens depending on the supplier. Go back to the suppliers website and pull up the         booking. Look for a way to re-send the booking confirmation or booking invoice to yourself. You can             also reach out to the supplier and ask them to send you an agent copy.

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5. How do I know how much commission I made?
    Most suppliers include the total commission amount in an agency email sent to you after booking or            during the check-out process. It’s important to write this down. Sometimes commission won’t show. In        that case you can look them up using the commissions tab on the specific Suppliers resource page, on        the Suppliers Tab. For Expedia TAAP – open your TAAP Menu, then Reports, then you can search by              itinerary number or date to see your commission for any booking.

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6. When should I submit commission?
     You should submit for commission after your client has completed travel and we recommend doing so       as soon as possible.

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7. Commission Deadline
     Agents must submit for their commission within 45 days of travel completing. After 45 days                             commission may be forfeited. We recommend setting a reminder for the day after your clients travel             ends to submit for commission.

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8. Bonus Commissions
     If you received a bonus commission including a tour conductor commission or a CLIA coupon bonus           commission, please include that amount WITH your submission for the original booking. In the                       comments section be sure to mention the bonus commission including the amount and what it is for.         Be aware that many times these bonus commissions are sent 2-3 weeks after travel so there may be a         delay in receiving the commission but we will let you know if that’s the case.

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9. I sold multiple products. How should I submit for the commission?
    You should submit separately for each product i.e. tickets and hotel not in a package. This should be              done especially if the products have different commission %.